CART RECOVERY Terms of Service

1. 1. This agreement is a service called "CART RECOVERY" provided by e-Agency Co., Ltd. (hereinafter referred to as "A") to corporations and organizations (hereinafter referred to as "B") contracted with A or A's agency. Details are stipulated in the next article, and hereafter referred to as "this service"). In addition to this agreement, A may establish provisions, various guidelines, manuals, etc. (hereinafter collectively referred to as "this agreement, etc.") in addition to this agreement.

2. In this service, we may provide free services such as free plans or free trials (hereinafter collectively referred to as "free version of this service"), and the details of the service are referred to as the website separately designated by us (hereinafter referred to as "A site"). ) Etc. Even if the free version of this service is provided, these terms and conditions shall apply, except for the provisions regarding payment of consideration.

3. 3. If the other party to your contract regarding this service is not A but A's agent, "A" in these Terms, etc. shall be read as "A's agent" as appropriate, except for the provisions of Article 28. And.

In this agreement, terms are defined as follows.

(1) "This service" is managed and operated by B using the system / shared server operated by A (including those outsourced by A, hereinafter collectively referred to as "this system"). Customers registered by B as the destination of the user of the B site or the e-mail address held by B on the authorized site (details will be defined in the next issue, hereinafter referred to as "B site") (hereinafter collectively referred to as "user"). ), The service of A that delivers information about products that the user has not purchased yet while still in the cart.

(2) "B site" means any of the following websites.
(I) Websites for which you have management authority (ii) Websites for which the person who requests the conversion (editing) of a specific website to you has management authority

(3) "User list" means data (including, but not limited to, e-mail address) about users provided by B to A in order to use this service.

(4) "Personal information" is personal information defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (information about living individuals, including the name, date of birth, and other information contained in the information. Includes personal identification codes that can identify a specific individual by description, etc. (including those that can be easily collated with other information and thereby identify a specific individual). Things).

(5) "Informative data" means zip code, e-mail address, gender, occupation, hobbies, customer number, cookie information, IP address, identification information such as contractor / terminal unique ID, location information, browsing history. , Information about individuals such as log information related to the use of the Internet such as purchase history, information that cannot identify the individual but may cause privacy concerns, and information that is statisticalized. , Information that is used in a form that cannot be associated with a specific individual (the statistical information is hereinafter referred to as "statistical information, etc.").

(6) “Personal information” is a general term for the portion of informative data excluding statistical information, etc.

1. 1. The contract between A and B regarding the use of this service (hereinafter referred to as "this contract") is applied by B using the application form designated by A (including application by e-mail or application form on the website. The same shall apply hereinafter). , It is established when we issue to you a symbol such as an ID and password (hereinafter collectively referred to as "account") to identify you in this service.

2. Unless otherwise specified, if we make a manifestation of intention regarding this contract to you, we will notify you in writing or by e-mail, or by notice on our site.

3. 3. When you declare your intention to this agreement to us, unless otherwise specified, it shall be notified in writing, by e-mail or via the management screen on the website.

1. Regarding the use of this service (excluding the free version of this service, the same shall apply hereinafter in this article), the usage fee of this service (including the total amount of consumption tax on the usage fee. The same shall apply hereinafter). Pay. In addition, details such as the date of occurrence of the usage fee, calculation method, payment deadline, payment method, etc. shall be stated by A on the A site or quotation, etc. and presented to B in advance, and the transfer fee etc. incurred at the time of payment Are all the responsibility of B.

2. First Party shall be able to revise the usage fee by notifying Second Party on the First Party site at least one month before the entry into force.

You may use this service for commercial purposes. However, you cannot use this service to provide services similar or similar to this service to third parties. In addition, you must not decompile, reverse engineer, modify, improve, create derivative source code of this service, or perform any similar acts.

You agree that we may outsource all or part of this service to a third party under our responsibility.

1. You may use this service only for your site notified to us, and you shall not be able to use this service for other websites.

2. If you use this service to convert or edit websites other than the site you set forth in the preceding paragraph and infringe the copyright or any other rights of a third party, we will respond accordingly. We will not be liable for any damages caused to a third party, and you will resolve the dispute with the third party at your own risk and expense.

3. You must manage your accounts strictly and properly and take great care not to leak them to others. If a third party uses this service using the account, we will consider the use to be by you.

4. When you use this service, you must not perform the following acts. If we determine that you have performed or are likely to perform such an act, we may refuse to provide all or part of this service and discontinue it without notifying you in advance.
(1) Falsification, diversion, and duplication of scripts created by this service.
(2) Acts that impose a burden on the server of A or another person, or acts that interfere with the operation of this service or the network system.

5. Information transmitted by B using this service (including information contained in the B site, e-mail, and information posted on the linked website of the URL included in the e-mail. The same shall apply hereinafter in this article. ), In addition to this agreement, the morals of using the Internet must be observed, and A may give guidance to B as necessary.

6. The information that you send using this service must not fall under any of the following, and if we judge that it falls under or may fall under any of the following, you It is possible to refuse or discontinue the provision of all or part of this service, such as deleting the information of B on this system without prior notice to. In addition, we are not obligated to monitor the information that you send using this service.
(1) Information that is offensive to public order and morals, such as adult content
(2) Information that slanders a specific person, a specific organization, etc.
(3) Information that infringes intellectual property rights
(4) Information that impairs economic safety and reliability (fraud, flea acts, rat lectures, etc.)
(5) Information linked to antisocial behavior
(6) Information that damages the dignity of individuals
(7) Information that violates human rights
(8) Infringement of personal privacy and information that assists it
(9) Other information that we deem inappropriate

7. When Party B uses this service to send e-mails to users, Party B must obtain prior consent from the users regarding the following matters. If Party A becomes aware that Party B has sent an e-mail using the Service without the user's consent, Party A may delete Party B's information on the System without any notice to Party B, or We may refuse or discontinue the provision of all or part of the Service.
(1) Party B sending emails to users using this service
(2) To disclose to Party A the personal information and personal related information of users held by Party B to the extent necessary for the use of this service.

8. Second Party shall not be able to replace the user list and distribute information in this service.

9. In addition to the case where you violate the preceding paragraphs, your use of this service has caused damage to third parties (including but not limited to users and other users of this service). In that case, it shall be resolved at your own risk and expense and shall not cause any damage to us.

1. If there is a change in the application details of this service, or if there is a change in the usage details of this service, you must promptly notify us.

2. If the notification or sent documents of A are delayed or do not arrive due to the failure of B to make the notification set forth in the preceding paragraph, it shall be deemed to have arrived at the time when it should normally arrive. In addition, even if all or part of this service is not provided because you neglected to make the notification set forth in the preceding paragraph, we shall not be liable for it.

In your use of the Service, you may infringe or may infringe on the rights of a third party (a contract with a third party or a third party may infringe on intellectual property rights such as copyrights, patents, or portrait rights) (Including, but not limited to, infringement of rights such as publication, duplication, modification, adaptation, translation, etc.) of a work or creation for which publication, duplication or modification is prohibited for reasons such as possession. , You will resolve this at your own risk and expense.

You may use the name, trade name, trademark and service mark of this service for the purpose of promoting product sales, etc., with the prior written approval of ourselves. Provided, however, that it must be clearly stated that it is the property of Party A.

You will keep the information (excluding publicly known information) concerning Party A obtained through the use of this Service confidential. The provisions of this section shall survive termination of this Agreement, termination or expiration of the Agreement or for any other reason.

1. We may retain the data collected in the process of providing this service for a period specified by us.

2. First Party may set the retention period of data that Second Party can view through this service.

3. You agree that the user list for e-mails sent using this service will be temporarily stored in this system and that the information will be deleted after a certain period of time specified by us. ..

4. In order to provide this service, if there is no choice but to migrate this system or deal with a failure, we will copy the data related to B in this system to the outside of this system and investigate it for troubleshooting. I have something to do.

5. First Party uses the statistical information, etc. collected in the process of providing this service by hiding the company name and site name of Second Party (development and improvement of products and services, preparation of other materials, and third parties. (Including disclosure to the person).

6. The provisions of the preceding paragraph shall still be effective even when this contract is terminated due to cancellation, expiration of period or other reasons.

1. Party A shall use the personal information of users learned in the process of implementing this Service to provide this Service and improve the quality of this Service, and personal information to provide this Service and all other services provided by Party A. Use only to the extent necessary to improve quality, etc. In addition, with regard to the handling of such personal information and personal-related information, laws, regulations, notices, announcements, etc. (hereinafter referred to as "laws, etc.") shall be complied with, and standard guidelines established by trade associations, etc. shall be complied with. shall endeavor to do so.

2. Party B shall obtain consent from the user in advance regarding the following matters.
(1) Disclosing personal information and personal-related information collected by Party B for the use of this service to Party A.
(2) Party B may use the distribution and collaboration functions of this service to distribute information to users.

3. When using this service, Party B shall comply with laws and regulations regarding the handling of users' personal information and personal related information, and shall also endeavor to follow standard guidelines established by business associations, etc. .

4. Party B represents and warrants the following regarding the user's personal information and personal related information.
(1) Party B has the authority to use personal information and personal related information in the manner described in these Terms, etc., and the authority to have Party A use it.
(2) The collection, use, and transfer of personal information and personal-related information by Party B through the Service does not violate these Terms, etc. and applicable related laws and regulations, and the necessary notifications and consents have been obtained.

5. When Party A outsources operations as stipulated in Article 6, Party A may disclose personal information and personal-related information to the third party to whom the operations are outsourced to the extent necessary for the outsourcing.

6. All data related to personal information and personal information collected when using this service is sent and received using SSL (Secure Socket Layer) encrypted communication.

7. Party A and Party B shall each formulate and comply with appropriate privacy policies at their own responsibility regarding the handling of personal information and personal-related information.

1. As an optional function of this service, you can use the function of linking with the services of other companies (hereinafter referred to as "affiliated businesses") with which we are affiliated (hereinafter referred to as "affiliated services").

2. When Party B uses the affiliated service set forth in Paragraph 1, Party B agrees that Party A may provide all or part of the user's personal information and personal related information to the affiliated business operator.

3. In order to use the affiliated service set forth in Paragraph 1, Party B may provide the affiliated business operator with the user's personal information and personal-related information collected through this service, etc. in advance. Consent shall be obtained regarding this.

4. Party B shall comply with laws and regulations regarding obtaining the consent set forth in the preceding paragraph and other handling of users' personal information and personal related information, and shall also endeavor to follow standard guidelines established by trade associations, etc. .

1. Second Party accepts the matters specified in each of the following items, and First Party shall not be liable to Second Party for any dispute or damage caused by these.
(1) The e-mail delivered by this service may not reach the user or may be delayed.
(2) After the user purchases the product in the cart on the B site, this service may deliver an e-mail to the user with the content that the product has not been purchased. thing.
(3) When the product is out of stock on the B site when the user is sent an e-mail about a product that has not been purchased while it is still in the cart by this service. Is possible.
(4) When the service delivers an e-mail to the user regarding the product that the user has not purchased yet in the cart, the price of the product on the B site is stated in the e-mail. It may differ from the price given.

2. We do not guarantee the validity of the e-mail address in the user list and the accuracy and completeness of the information provided to you in this service (including but not limited to the information distribution status, etc.).

3. We will notify our site of the contents of websites that do not support this service. Second Party confirms that this service cannot be used for the contents.

4. In addition to the preceding paragraphs, First Party shall not be liable to Second Party for any dispute or damage caused by any of the following.
(1) Change, interruption, cancellation or abolition of this service.
(2) Information transmission via this service, delay in e-mail, non-delivery, garbled characters, etc.
(3) Loss, leakage, falsification, garbled characters, etc. of various data related to B managed by A.
(4) In the case of force majeure such as natural disasters, mayhem, and riots.
(5) When there is a failure in the connection environment such as a failure caused by your equipment or a malfunction of the Internet connection service to the equipment for this service.
(6) When the computer antivirus software installed by a third party is invaded by a computer virus of a type for which the third party has not provided a virus pattern, virus definition file, etc. ..
(7) When there is unauthorized access or attack to this system, etc. by a third party, or interception on the communication path, which cannot be protected even with the care of a good administrator.
(8) In the case of damages caused by the failure of B to comply with the procedures and security measures specified by A.
(9) Of the equipment for the operation of this service, in the case of damage caused by software (OS, middleware, DBMS) and database not related to the manufacture of A.
(10) In the case of damage caused by a malfunction of the telecommunications service provided by the telecommunications carrier.
(11) In the case of compulsory disposition based on Article 218 of the Code of Criminal Procedure (seizure, search, verification by warrant), the law on interception of communications for criminal investigation, or any other compulsory disposition based on a court order or law.
(12) All damages caused to users and third parties in connection with this service.

5. In addition to the provisions of the preceding paragraphs, we shall not be liable for the use or inability to use this service or any other damages caused to you in connection with this service, except in the case of intentional or gross negligence of us. To do.

6. In addition to the provisions of the preceding paragraphs, First Party shall not be liable to Second Party for any damages (including lost profits, etc.) caused by special circumstances, regardless of whether or not First Party is predictable. ..

7. In any case, the total amount of damages and compensation that we will incur to you in connection with this service will be the total amount of damages that you will incur to us within three months from the time when the damage occurred. The total usage fee paid in the above shall not be exceeded.

8. Free version This service is provided free of charge, and in any case, Second Party shall not be able to seek compensation or compensation for damages from First Party, and shall also request the provision of support. Cannot be done.

1. We may change the contents of this service without prior notice, and you agree to it, and we will not be liable for any disadvantage or damage to you. It shall be.

2. In addition to the provisions of these Terms and Conditions, B acknowledges and agrees that this service may be interrupted or suspended due to the following reasons.
(1) When A performs work such as maintenance and inspection of this system.
(2) When we carry out work such as version upgrade of this system, change of technical specifications, etc.
(3) When any failure or malfunction occurs in this system, etc.
(4) In the event of an unforeseen situation such as a fire, power outage, or natural disaster.
(5) When the wholesale telecommunications service contracted by A is not provided.
(6) In addition, when we judge that interruption or suspension is necessary.

3. Even if the provision of this service is temporarily interrupted, suspended, delayed, etc. according to the provisions of the preceding paragraph, we will not be liable at all and you will be obliged to pay the usage fee of this service. Inquiries regarding this service will be answered within the hours from 10:00 to 17:00 on our business days (in principle, each day excluding Saturdays, Sundays, and holidays, summer vacation, and the year-end and New Year holidays).

The minimum usage period of this service (meaning a certain period calculated from the date when the usage fee is incurred) shall be as described on the A site. Even if you cancel the use of this service during the minimum usage period, a usage fee equivalent to that period will be incurred.

1. You may cancel this contract by notifying the cancellation of this contract by the specified date by the method specified by us after the minimum usage period specified in the preceding article. If there is no such notice, this contract shall be automatically renewed for the period specified by A.

2. If this contract is canceled based on the preceding paragraph, the fees and expenses that B should pay to us will be incurred until the month to which the cancellation date belongs, except as provided in other provisions such as this agreement. Therefore, monthly or daily calculation will not be performed during the renewal period.

3. When canceling this contract based on paragraph 1, B will keep the information such as tags used for using this service (hereinafter referred to as "this service related information") until the last day of the month to which the cancellation date belongs. All shall be deleted. If the deletion is not performed, a prescribed usage fee shall be incurred regardless of whether or not this service is used.

1. Party A may cancel this Agreement at any time by sending a written or e-mail to Party B one month prior to the desired date of termination.

2. In the event that this Agreement is terminated based on the preceding paragraph, the fees, expenses, etc. to be paid to You shall be incurred until the month to which the termination date belongs, unless otherwise specified in these Terms and Conditions, No prorated calculation shall be performed.

3. In the event that this Agreement is cancelled pursuant to Paragraph 1, Company B shall delete all Service-related Information by the last day of the month to which the cancellation date belongs. If the deletion is not performed, a prescribed usage fee shall be charged regardless of whether or not this service is used.

1. If you fall under any of the following items, we may immediately cancel this contract without prior notice.
(1) When a petition for seizure, provisional seizure, provisional disposition or auction is received, or disposition due to tax and public dues delinquency.
(2) When the start of special liquidation, corporate reorganization, civil rehabilitation, bankruptcy, or a legal procedure equivalent to these is filed or filed.
(3) When a resolution for dissolution is passed.
(4) When payment is suspended or insolvent, or when the bill / check that you have drawn, underwritten, guaranteed, or endorsed is not delivered.
(5) When it is recognized that a serious crisis has occurred in assets, credit, solvency, etc.
(6) When the business is canceled or suspended by the regulatory agency.
(7) When you fail to pay the fees and expenses related to this service.
(8) In addition to the preceding items, we violate any of the provisions of this contract or this agreement (including the contract between A and B concluded in connection with this), and request correction for a certain period of time. When this is not corrected even though it has been done.

2. If First Party cancels this contract pursuant to the preceding paragraph, Second Party will not be able to receive any refund for the usage fee already paid.

3. The cancellation stipulated in Paragraph 1 does not prevent the exercise of the right to claim damages against A. B.

1. Currently, A and B are gangsters, gangsters, associate members of gangsters, companies related to gangsters, general assembly houses, social movements, etc. It states that it is neither a "power") nor belongs to a corporation, etc. in which antisocial forces are substantially involved in management, and promises that it will not be applicable in the future.

2. If the other party falls under any of the following items, First Party or Second Party may cancel this contract without giving any notice, and even if the other party suffers damage due to the cancellation, this will be compensated. No need to do. In addition, if any damage is caused to First Party or Second Party due to such cancellation, the canceled party shall compensate for the damage.
(1) When it is recognized that it corresponds to an antisocial force
(2) When it is recognized that antisocial forces are substantially involved in the management of the other party
(3) When it is recognized that the other party is using antisocial forces
(4) When it is recognized that the other party is involved in providing funds, etc., or providing convenience to antisocial forces.
(5) When the other party, an officer of the other party, or a person who is substantially involved in the management of the other party has a relationship that should be socially criticized with antisocial forces.
(6) Violent demands, unreasonable demands beyond legal responsibility, threatening behavior, violence and dissemination of rumors, false accounting, and credit damage using power, either by yourself or by using a third party.・ When business interruption or other similar acts are involved

1. This agreement, etc. applies to all relationships between A and B regarding the use of this service.

2. We may change this agreement and this agreement as appropriate by notifying you by e-mail or notifying you on our site.

If Party A and Party B do not fulfill the obligations stipulated in these Terms, etc., they shall be liable for damages suffered by the other party due to the failure to do so, unless waived by other provisions of these Terms, etc.

You may not transfer the receivables and contractual status arising in connection with the Service to a third party or provide them as collateral. Provided, however, that this shall not apply if Party A agrees.

In the lawsuit concerning the use of this service, the Tokyo District Court shall be the exclusive jurisdiction court of competent jurisdiction.

Disputes concerning the use of this service shall be governed by Japanese law.

1. Regarding the use of this service, if a problem that cannot be solved even by the guidance of A based on this agreement etc. arises, both parties shall discuss in good faith and resolve it.

2. If you use this service in violation of this agreement, etc., we may disclose information about you on our site, etc., and you consent to these in advance.

In the event that you conclude this Agreement with the Agency of the Party you will not be liable for any claim related to the Service (including the right to claim the performance of this Service, including the right to claim damages relating to this Service, but limited to these None) shall be exercised against Agency of Agents and exercised against A

Supplementary provision

1. 1. This agreement will come into effect on October 14, 2015.

2. This agreement may be subject to change, and the latest regulations are announced on the website of Ken and this will be given priority.

November 5, 2015 Change / Enforcement

November 17, 2015 Change / Enforcement

August 22, 2016 Change / Enforcement

February 13, 2017 Change / Enforcement

October 2, 2017 Change / Enforcement

December 3, 2018 Change / Enforcement

Change / enforcement on October 1, 1st year of Reiwa

Change / enforcement on March 2, 2nd year of Reiwa